About us

Four long-standing North Tahoe/Truckee service organizations — Family Resource Center of Truckee, North Tahoe Family Resource Center, Tahoe SAFE Alliance, and Project MANA — have united to form the Sierra Community House. With locations in Kings Beach, Incline Village, and Truckee, we offer a range of services that help individuals and families in the North Tahoe/Truckee communities thrive. Our mission is to connect and empower our community through family strengthening, crisis intervention, hunger relief, and legal services.

Sierra Community House is seeking a full-time Volunteer and Internship Coordinator to coordinate agency volunteer and internship programs including, outreach, training, and management to expand organizational capacity. The office location for this position is in Incline Village.

Qualities of the ideal candidate:

• Minimum of one year experience working with and coordinating volunteers
• Minimum of one year experience in community outreach
• Bachelor’s degree or equivalent experience
• Minimum of one year of public speaking and/or teaching experience
• Fluency in speaking and writing Spanish is strongly preferred
• Must have a desire to serve the community, be a team player, the ability to multi-task.
• Must have the ability to read, write, speak and listen competently in English and Spanish (preferred) and be comfortable presenting in front of people.

Sierra Community House will support the right candidate to obtain the necessary training to provide advocacy and facilitation skills.

As the ability to drive without restrictions is essential to this position, upon hire, a print-out of the employee’s DMV record is required. To ensure the new hire meets the required standards of both the position and the overall industry, fingerprinting is required. New employees will schedule an appointment for fingerprinting through one of our approved locations during the first week of employment.

The wage for this position begins at $23.34 – $25.91 per hour, DOE. A benefit allotment is offered the first of the month following hire, which covers medical, any remaining allotment may be used toward a cafeteria of options ranging from dental, vision, and flexible spending accounts for health and/or childcare. After 90 days employees are automatically enrolled in a retirement account and Sierra Community House will match up to 3%. Other covered benefits, provided at no cost to the employee, are telehealth for the employee and any immediate family members in the same household, life insurance, and an employee assistance program. Sierra Community House is an Equal Opportunity Employer. A copy of our policy is available upon request. Interviews will take place beginning the end of October. We hope to fill the position as soon as possible.

QUALIFICATIONS:

A. Minimum of one year experience working with and coordinating volunteers.

B. Minimum of one year experience in community outreach.

C. Bachelor’s degree or equivalent experience.

D. Minimum of one year of public speaking and/or teaching experience.

E. Fluency in speaking and writing Spanish is strongly preferred.

ESSENTIAL FUNCTIONS OF THIS POSITION:

A. Communication: Fluency in speaking and writing English and ability to communicate continually and clearly with staff and volunteers

B. Volunteer Support: Work closely with staff to schedule, train and support volunteers/interns. Provide supervision of event volunteers, assessment, and recognition of all volunteers. Plan and implement an annual volunteer appreciation event.

C. Internship Coordinator: Responsible for assisting in developing and implementing an internship program. Once up and running, oversee and coordinate the program, assign interns to departments, and assist supervisors. Acts as liaison between the agency and educational institutions.

D. Program Management and Administration: Design, implement and maintain volunteer database to ensure comprehensive and up-to-date information on all agency volunteers. Maintain volunteer/intern files and timesheets. Complete monthly reports and annual evaluations, if applicable.

E. Engagement: Confidently engage and respond to volunteers/interns through e-mail, phone, social media, and other modes of communication.

F. Coordination: Attend special events and coordinate volunteer roles.

G. Recruitment: Comfort and ability to prepare and deliver outreach materials and marketing to local partners. Ability to interview volunteers/interns and assess skills and experience. When possible, attend networking/outreach events.

H. Volunteer Training: Ability to plan, execute, publicize, and track attendance for various volunteer training—including Crisis Intervention Training (CIT)

I. Computer Use – Use the computer to complete weekly, monthly, and yearly reports for volunteer hours. Must be able to respond to e-mails and communicate with staff and volunteers. To meet these demands, one must be able to spend much of the day on a computer.

J. Transportation – Support Sierra Community House programs and volunteers/interns in all offices and meet with staff at various locations. Must possess the ability to drive between office sites safely.

K. Professional behavior: Must possess the ability to accept and work with people from diverse personal and cultural backgrounds in a non-judgmental manner, with a high degree of emotional intelligence and professional ethics; the ability to communicate sensitively and without judgment and to abide by agency regulations regarding confidentiality and ethics; and possess emotional maturity and stability and be able to role model non-violent behavior in resolving conflicts and exercise appropriate boundaries.

L. Ability to meet the General Physical Requirements, Physical Activities, Visual Acuity, and Working conditions of this position

M. Regular and reliable in-person attendance is required, as it is crucial to the successful operation of Sierra Community House.