Come join our team!  We take great pride in responsibly welcoming travelers to the Tahoe Truckee area and sharing our love for the mountains that we call home. If you are seeking a career in hospitality, travel, lodging or real estate and want to work alongside people that exemplify the work hard, play hard mentality, then we welcome you to come check us out!

Position: Vacation Specialist

Vacation Specialists act as Tahoe Getaways’ virtual front desk. This position plays an essential role in our work flow as the first point of contact for every guest throughout the Traveler Journey.

Responsibilities Include:

• Assisting current, upcoming, or past guests via phone or email with the details of their reservation
• Managing guest access to vacation homes and associated amenities
• Managing template based correspondence to ensure clear communication with guests
• Inputting or processing new reservations using Streamline PMS
• Handling inbound sales calls and emails, assisting potential guests in selecting a vacation home and converting leads to bookings
• Providing miscellaneous office support to other departments

Desired Competencies:

• Team player; No job too big, no job too small attitude
• Outgoing, engaging, and friendly demeanor
• Ability to maintain composure in the face of stressful or challenging circumstances
• Attention to detail and ability to communicate accurately and concisely

Requirements:

• Stellar phone and email etiquette

• Proficient in Microsoft Office
• Confident in learning new software platforms
• Minimum 3 years’ experience in a customer facing role required; experience in hospitality or tourism role strongly preferred
• Intimate knowledge of the North Lake Tahoe and Truckee regions strongly preferred

If you are a people person, and excel in a fast paced, professional environment, this is the perfect opportunity to build a lucrative career in property management. Like most hospitality jobs, this entails a some weekend and holiday commitments. Plenty of room for growth.

Job Types: Full-time, Part-time. In-person.

Pay: $22.00 – $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Weekend availability – At lease one weekend shift required

Supplemental pay types:

• Bonus pay