Housekeeping Coordinator

Housekeeping Coordinator

Everline Resort and Spa (Formerly Squaw Creek Resort)
400 Squaw Creek Road, Olympic Valley, CA 96146

About Everline Resort and Spa (Formerly Squaw Creek Resort)

Overview

The Housekeeping Coordinator’s primary responsibility is the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring that the department achieves the highest degree of service delivery through effective communication and follow up. The Housekeeping Coordinator serves as the liaison between the Housekeeping department and Front Office, Maintenance, Security, and Food and Beverage departments during out PM shift, 2pm-10pm.

Responsibilities

Reports to the Housekeeping Manager. Responsibilities and essential job functions include but are not limited to the following administrative duties:

  • Consistently offer professional, friendly, and engaging service
  • Handle all calls for the Housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.
  • Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction
  • Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.
  • Take a lead role in the coordination of all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
  • Maintain complete knowledge of all Housekeeping services, outlets, hotel areas / features and hours of operation.
  • Keep a complete updated inventory of linen and housekeeping supplies.
  • Order supplies as needed in coordination with management
  • Generate various operational reports for the coordination of the Housekeeping department.
  • Assist other housekeeping employees in maintaining clean and organized work and public areas.
  • Follow all safety and sanitation policies.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

Qualifications

  • Administrative experience required
  • 2 years hospitality experience preferred
  • Experience with HotSOS preferred
  • Must be able to work weekends and holidays

Wage Range: $21-$23/hour

To apply for this job please visit careers-coraltreehospitality.icims.com.