Truckee, CA, US, 96161
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
You are part of building and creating a new partnership with our customers. Focusing on a positive experience by thoughtfully listening and guiding customers as they look to pair products and services. It is key to be knowledgeable on all aspects of mobile service including guiding on billing or service questions, processes payments, and exchanges and issues out company equipment. You are engaging with the customer to understand their needs and your knowledge of mobility and fixed line products and services will allow you to identify options to best fit the customer’s needs. You are the face of the Altice brand. You are a brand ambassador with a curious mind that feels comfortable in a digital space. You understand the best customer experience starts with you, along with support of your team members. Making customers feel welcome, guiding them on their store journey and help build brand relationships. Yes, this is a sales job, but it’s more about making a connection with the customer and ensuring you have the expertise necessary to pair the right product with the right person; a digital matchmaker.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $28,080.00 – $46,131.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
To apply for this job please visit career8.successfactors.com.