Receiving – Customer Service Representative
LOCAL to the Truckee Area ONLY (within commuting distance)
The Office BOSS has a position open in our Truckee Services facility, near the Truckee Airport (around the corner from Raley’s).
This position involves a wide range of tasks involving all aspects of eCommerce Account Management and Receiving. Required: a commitment to make sure the Customers “get what they ordered!”
Additional Responsibilities include assisting with customer service in retail sales of Shipping Services, Office Products and Printing Services.
Duties as Receiving – Customer Service Representative include:
* Office Product Receiving on a Morning Schedule: Product check and follow-through making sure that the customer is informed and satisfied.
* Customer care servicing as a BOSS Teammate for all aspects of shipping services and retail sales.
* Catalog & Retail Store product knowledge and assistance.
This person will report directly to the Store Manager and work closely with BOSS Management.
The right candidate will have the following characteristics:
1) Background and knowledge in Product Receiving: Attention to Detail and very strong work ethic with a desire to help customer’s find solutions.
2) Excellent communication and customer support skills.
3) Computer Skills: Proficiency with MS Office and a comfort in learning new software applications; Familiarity with shipping services software (Postalmate) is a plus, nut not required)
4) High integrity with absolutely no drug or alcohol issues.
5) Self-Motivation with a desire to move fast and accomplish all goals.
6) Leadership and self-starter characteristics that will create and maintain a level of excellence in both the store and with fellow BOSS Team personnel.
7) Hands-on style: Solve problems and find solutions!
8) Maturity and Confidence with a desire to help others in a positive friendly manner.
9) Ability to lift up to 50 lbs boxes; standing and serve customers.
Customer service is the top priority, so the candidate must be able to listen to customers and help provide solutions.
This position will be based out of the Truckee Services location, out near the Truckee Airport.
Visit www.TheOfficeBOSS.com/Employment tab for an application:
OR: Stop by any Office BOSS retail location in Truckee or Reno and ask for an Application for Employment.
Application may be submitted via email or faxed to 530-587-6228 (or dropped off at any BOSS store)
Retired? The Office BOSS appreciates intelligent and capable seniors with a good work ethic! If you can still move and think fast… we want you!
Come join the BOSS team!
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