Paint & Stain Customer Service Associate

Paint & Stain Customer Service Associate

  • Full Time
  • Anywhere
Mountain Hardware and Sports
11320 Donner Pass Road Truckeee CA 96161
(530) 587-4844
About Mountain Hardware and Sports

We are gearing up for our 2020 Summer Grand Opening of a new Mountain Hardware and Sports retail store located on Soaring Ranch Way in Truckee, CA!! We want you to join us, and become a part of Truckee’s only 100% employee-owned and operated company! As an Essential Business we are open and hiring during the COVID 19 pandemic. 

Job Summary

Greet and assist all guests of Mountain Hardware and Sports connecting them to the proper product and/or service. Maintain and operate paint and stain department with trained knowledge, accuracy, and efficiency.

Benefits

  • Paid Time Off (Vacation Pay)
  • Paid Sick Leave (Sick Pay)
  • Medical, Dental, and Vision insurance available to all full time employees and their dependents
  • ESOP – Employee Stock Ownership Plan
  • 401k
  • Employee Store Discount offered at cost price + 10%
  • Wellness Program
  • CA Gold Pass Access
  • Pro-form Discounts
  • Complimentary Coffee while at work

Duties and Responsibilities

  • Encourages and demonstrates the Mountain Hardware and Sports culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others. Enjoys “pitching in” whenever and wherever assistance is needed. No job is too small for any of our employees, if it serves our guests. Conducts and shows a high level of professionalism and courteousness to all guests. Values our safety culture, our Core Values, values employee ownership and operation, our local community, and maintaining a healthy, sustainable environment. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience.
  • Offer paint product selection advice to customers
  • Maintain the organization and cleanliness of paint counter and aisles on daily basis
  • Aid customers in locating merchandise in store while offering top notch customer service
  • Assist in processing special orders
  • Stock products and maintain back stock area
  • Maintain awareness of store promotions and advertisements

Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties:

  • Ability to work in a fast paced environment while maintaining a high level of accuracy and courtesy.
  • Must be at least 18 years old.
  • Must be able to work in the United States.
  • Ability and willingness to work flexible hours including evenings, weekends, and holidays
  • Must be able to communicate effectively in English.
  • Must maintain a well-groomed and professional appearance.
  • Must enjoy serving people and having fun!

Mountain Hardware & Sports serves a small town, with BIG time selection! Since we’re 100% employee owned and operated, we have a unified and cohesive goal: to serve our community and provide outstanding customer service. Our ownership culture welcomes collaboration and stands by company transparency. We strive to offer long term reliability to our employees and community, hold our commitment to customer satisfaction in high regard, and help to serve as a proven local economic engine for our community and its members. We work in the mountains, live in the mountains, and love the mountains, and we hope you will join us at Mountain Hardware and Sports. 

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