Customer Service Associate Opportunity- Lumber $20.00-29.50/hr

The culture at Mountain Hardware and Sports is second to none. We proudly offer stability and growth with generous industry-leading benefits. We have supportive and progressive employee/family programs, professional development and internal promotion opportunities, paid training and safety programs, competitive compensation packages and steep store discounts. Whenever possible, we extend philanthropy in our local areas and host employee events throughout the year. We operate as an ESOP (Employee Stock Ownership Plan) and are currently a 100% employee-owned company, meaning you own a piece of the company and take home some of that profit pie every year. Join us and learn what it’s like to work where you own it!

***This job requires you to be over 18 years of age and have ability work on site in Truckee, CA 96160***

Job Summary –

Lumber & Building Materials Customer Service Associate

The Lumber and Building Materials job is ideal for someone who likes working both indoors and outdoors, likes chatting with people and contractors about different building materials and construction processes, owns a valid Driver’s License, enjoys physical labor, and has a willingness to learn. Associates will assist customers with their questions, help with carryout and deliveries, and has the desire to maintain a clean and welcoming environment in the Lumber and Building Materials Department.

Compensation Starts at $20.00/hr + DOE

Benefits

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• Medical, Dental, and Vision health insurance available to all full time employees and their dependents
• ESOP – Employee Stock Ownership Plan
• 401k
• Employee Store Discount offered at cost price + 10%
• Wellness Program
• CA Gold Pass Access
• Pro-form Discounts
• Free Coffee while working

Duties and Responsibilities

• Encourages and demonstrates the Mountain Hardware and Sports culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others. Enjoys “pitching in” whenever and wherever assistance is needed. No job is too small for any of our employees if it serves our guests. Conducts and shows a high level of professionalism and courteousness to all guests. Values our safety culture, our Core Values, values employee ownership and operation, our local community, and maintaining a healthy, sustainable environment. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience.
• Drive and operate warehouse forklift
• Operate various power tools including but not limited to pipe threader, panel saw, chop saw, and drills
• Operate propane pump
• Greet all guests and customers when entering and leaving establishment
• Load customer vehicles upon request
• Assist in the loading and unloading of incoming and outgoing deliveries
• Assemble furniture, barbecues, and other products

Skills and Qualifications

• Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
• Must be at least 18 years old.
• Must have ability to lift up to 100 lbs.
• Previous retail, hardware, and tools knowledge is desired.
• Previous building materials knowledge and applications desired.
• Must be able to work in the United States.
• Must have a valid driver’s license that meets our insurance company’s standards.
• Must be able to communicate effectively in English.

Mountain Hardware & Sports serves a small town, with BIG time selection! Since we’re 100% employee owned and operated here, we have a unified and cohesive goal: to serve our community and provide outstanding customer service. Our ownership culture welcomes collaboration and stands by company transparency. We strive to offer long term reliability to our employees and community, hold our commitment to customer satisfaction in high regard, and help to serve as a proven local economic engine for our community and its members. We work in the mountains, live in the mountains, and love the mountains, and we hope you will join us at Mountain Hardware and Sports.

You choose the adventure, Mountain Hardware and Sports will help make it happen!

At Mountain Hardware & Sports, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We choose to embrace, support, and thrive on each other’s differences in the workplace and in our local communities. Mountain Hardware & Sports is proud to be an equal opportunity employer.

Job Type: Full-time

Pay: From $20.00 per hour

COVID-19 considerations:
Employees are provided face coverings, gloves, and sanitizer daily where ever needed. Plexiglass is installed at our registers, and social distancing markers on the floor where needed.