Hotel Manager

Hotel Manager

Tahoe Star Hotel
10015 W River St, Truckee, CA 96161
(530) 536-3920
About Tahoe Star Hotel

We are looking for an experienced Hotel Manager to oversee all aspects of running the hotel: checking guests in and out, taking new reservations via online or phone, completing reports, website maintenance, reservation system updates, and posting social media marketing.  You are responsible for staff training, scheduling, and managing the part-time front desk staff.  You will also ensure the hotel is clean and welcoming, schedule and oversee the housekeepers (there will be cleaning duties if the housekeepers are off), manage laundry flow, and doing basic overall property maintenance as needed (simple repairs, gardening, cleaning).

 

  • Minimum 2 years experience in hotel front desk or related positions
  • Able to work independently, yet can lead a small team to success
  • Have a high level of integrity and a willingness to go above and beyond
  • An eye for detail, cleanliness, and organization
  • Able to multi-task under pressure with a smile
  • Have excellent problem-solving skills, able to make appropriate decisions in difficult situations
  • Have professional writing and speaking skills, with strong computing skills
  • Have good people skills: Friendly and welcoming demeanor
  • Understand that the key to success includes budgeting, sales, and achieving financial goals
  • Able to walk up/down stairs, lift up to 30 lbs
  • Willing to do whatever is necessary, including housekeeping
  • Proficiency with Think Reservations, WordPress, Microsoft Office, Outlook (preferred)

 

As the primary contact for the business, your role is to foster and maintain a culture of superb guest satisfaction through your own actions and those of all staff members.  You are the face of the Tahoe Star Hotel, thus acting as ambassador to our guests and the wider Truckee/Tahoe community.

 

Pay exempt starting at $54,080; less occupancy of manager apartment rental of $1,200/mo; with 2 weeks paid time off.  Includes 1 free parking spot on property.

Shift hours: 10:00am – 6:00pm and on-call as needed.  Must work weekends and holidays.

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