Job Summary

Visit Truckee-Tahoe’s Administrative & Communications Coordinator assists with the organization’s visitor and lodging business owner communications, conducts administrative duties, and assists with public relations and events coordination. Primary duties include administrative tasks, content creation (writing, photography, and video a plus), assisting with special projects, and helping to maintain website content and social media. 

About Visit Truckee-Tahoe

Our team shares a passion for community well-being, protecting our environment, and welcoming all people to enjoy Truckee’s outdoor recreation, natural beauty, culture, history, and cuisine. Our work involves a high degree of communication and collaboration with VIP Partners and small businesses who support tourism as we focus on a sustainable future for Truckee. The Administrative & Communications Coordinator will work with two other staff (CEO and Director of Sustainable Tourism) and serve a five-person VTT Board of Directors.

Since its formation in 2020 with 100% funding from the Truckee Tourism Business Improvement District (TTBID, a 1.25% tourism fee on lodging), Visit Truckee-Tahoe’s mission is to promote, protect and enhance Truckee as an authentic mountain town. Our guiding principle is to serve our lodging business members, partner with key organizations, and balance our actions for the well-being of our community.

Schedule
Hourly, 28-32 hours a week. Monday-Friday, 6-8 hours a day between 8:00 am – 6:00 pm with flexibility.

Supervision
While this position reports directly to the CEO, the Director of Sustainable Tourism oversees Coordinator’s priorities, schedule and quality of work. The Coordinator primarily assists and works closely with the Director.

Location and Work Environment

Remote. This is a work-from-home position with occasional in-person duties including monthly Board Meetings in Truckee. Truckee or North Lake Tahoe residence location is strongly preferred. Candidate must have a reliable high-speed internet connection, cell phone service, and a suitable home office environment.

Essential Duties and Responsibilities including and not limited to:

• Administrative support for the organization.
• Assist in content development and distribution including updating content calendar, researching and developing unique, on-brand stories, and monitoring/updating website pages for accuracy.
• Provide support with social media management including developing and posting content on social media platforms (Facebook, Instagram, Twitter, YouTube), responding to comments, answering messages, and engaging with partner content.
• Assist with social media reports and track key metrics such as audience growth.
• Assist with press release preparation and distribution.
• Assist with consumer and business facing e-newsletters and communications as needed.
• Assist with special projects while adhering to timelines and milestones.
• Provide meetings administration and coordination.

Skills

• Team-minded, positive attitude, highly dependable, and accountable for high-quality work.
• Strong verbal and written communication skills. 
• Highly attentive listening and collaboration skills.
• Excellent copywriting, long-format and shorter with high attention to detail and accuracy.
• Strong organizational, planning, and coordination skills.
• Ability to multi-task and re-prioritize as conditions change swiftly.
• Ability to work independently and meet deadlines.
• Growth mindset – embraces challenges and is eager to learn.
• Proactive approach in resolving problems and issues.
• Photography and video skills are a plus.

Qualifications and Experience

• Bachelors degree or 1+ years of relevant experience in a related field.
• Experience with content creation for website, social media, and newsletters.
• Comfortable using Google Drive, Docs, Sheets, and Slides.
• Basic understanding of audience targeting, digital media formats and paid advertising campaigns for social media (Facebook, Twitter, Instagram, YouTube) as well as Paid Search.
• Working knowledge of Mailchimp or similar email marketing platforms.
• Working knowledge of project management and communication tools Asana and Slack.
• Working knowledge of CMS software such as Webflow or WordPress.
• Basic graphic design knowledge and familiarity with applications such as Canva and Adobe Suite.
• Basic knowledge of SEO & SEM.
• Bilingual a plus (Spanish and English), although not required.

Hourly Wage & Benefits

Hourly rate starts at $35 and depends upon experience. Position is 28 hours/week at a minimum, with potential for up to 32. At 32 hours/week, employee is considered full time and eligible for three weeks paid vacation, 11 holidays, plus IRA contribution after the required time period is met. Currently, health, dental, vision benefits are not offered by Visit Truckee-Tahoe. 

To Apply

Visit Truckee-Tahoe is an equal opportunity employer. Applicants of diverse racial, cultural, and ethnic backgrounds, gender expressions, ages, protected veteran or disabled status, and sexual orientations are encouraged to apply. Position is open until filled. 

To apply, please send a resume, cover letter, and link to LinkedIn profile to Siobhan Kenney, Director of Sustainable Tourism at contact@visittruckeetahoe.com. Hiring process consists of a first round interview and skills assessment. A second round interview may be considered. 

Learn more about Visit Truckee-Tahoe and our work at www.VisitTruckeeTahoe.com/about.